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Open data surgery at the UK’s NHS Business Services Authority – providing user access to vital information

Chaw Thant
9th February 2024

“The risk-averse nature of our approach made us feel like, ‘Well, if we collect the data, we hold the data, we package it, and then we can choose who gets hold of it, no one can tell us we’re doing anything wrong.’ It was just a cultural thing that we needed to overcome. In broad terms, we felt we needed to make data open.” – Paul Westrip
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